Your Reputation Came Before You

Tom, I want to take a moment to thank you very much for the outstanding work on my deck. I expected this, your reputation came before you; but, what was a wonderful surprise was the respect given to our home and property while the work was being completed. As you know there wasn't a lot of room to stage not only the rip-out but the construction.

Your associate, Jeremy, was a godsend. His workmanship was outstanding, but, his personal touch was even more appreciated. He met with me every day to review progress and to seek feedback or questions. There was a daily clean-up and he made every effort to keep moving materials so that the damage to my turf would be reduced.

I hope you will be comfortable in adding this email to your testimonials and know that you can certainly use me as a reference for your more "particular" potential clients. if an organization can meet and exceed my standards - they can meet everyone's standards.

Thank you for the time you spent with me during the design process and for making yourself available, at any time, during the construction phase.

Kindest personal regards

Suzanne M. Mlekuz
Business Development Manager